Today, the generation gap between grandparents, parents, and children are largely blamed on technology. Older generations have coined the phrase of many younger generations as, “mindlessly surfing the web,” or spending too much time on our phones, instead of reading a book or engaging in activities. Yes, it is important for people especially adolescents to get out of the house and do something other than stare at a screen all day, however, this bad stigma takes away from the true art in technologies like web and app design.
Why is our generation so drawn to the next new-hit app or a new website that just arrived on the internet? Some people would say because that is just who we are. Always wanting something new and exciting, but how about because these new inventions, if you will, are incredibly user-friendly, easy-to-use, and personal. The study of human interest in technology has now shifted from asking the question of how can we get kids off the computer or phone? To how can we make these technologies more efficient for every generation to use as tools in their lives?
Web and app design is the answer. Shneiderman’s Eight Golden Rules of Interface Design and Jessee James Garrett’s Elements of User Experience, reminded me of this conflict because of how effortless it is to ignore the craft and plan of web design. Garrett poetically states that every design tells a story. It is composed of a surface, skeleton, structure, scope, and strategy. The surface is what the user sees, the skeleton is the information and navigation design, the structure is how the information is architected, the scope is the functional specification, and the strategy is the products objective. I like how Gerrett made his presentation by concentrating on certain terms such as User Experience. It really is an experience for people to travel through different systems and connect information by human engagement.
What stuck out to me in Shneiderman’s article was when a website becomes more frequently used it is important to, “reduce the number of interactions and to increase the pace of interaction.” This made me think of how annoyed I get when I get the wrong room for a midterm or office hours and have to go through my.ucla.edu, then sign in, click on my class, log in again on CCLE, click on my syllabus, and finally find what I am looking for. Enabling shortcuts allows users to easily access the pages they need to get to.
Another important rule that stuck out to me was how one must design the system so users are, “the initiators of action rather than the responder.” This made me start thinking about app design. Users want to feel in control. This brings be back to my point I made in the beginning of me post about why people are drawn to certain apps. When the designer puts the user in control to take initiative action it makes the app or website more personal and more likely the user will become a frequent user. These articles helped me to better appreciate websites such as Amazon and Yelp, as well as, apps like, instagram or venom which draw users based on their quality of design and explicit goal.